Human-first chats, on-the-chat quick resolutions, ticket excellence, and an exceptional user experience!
Get started with real-time conversations through our Chat-based Service Desk to resolve all your customer queries faster but with empathy.
Use our Intelligent QA for Business and Resource insights to improve your CSAT and profitability.
Delight your customers with UltiMate, our dedicated End-user application built to address all all your users IT needs.
Onboard your customers seamlessly with just a few clicks using Office 365 integration.
With Ping, MSPs can now send messages instantly to their users regarding urgencies, updates & outages.
From basics to breakthroughs, your compass to the MSP landscape.
In today’s digital landscape, businesses heavily rely on you as a Managed Service Provider (MSP) to ensure smooth and efficient IT operations. However, some troubling issues are still undermining the support provided by MSPs
Over the years, MSPs around the world have become increasingly reliant on IT support platforms and tools to run their operations seamlessly and effectively. There is no doubt that these platforms and tools have indeed...